Accessibility Statement

Stockton-on-Tees Borough Council is committed to making the Teeswide Safeguarding Adults Board website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This statement applies to www.tsab.org.uk

This website is run by Stockton-on-Tees Borough Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

Visit the AbilityNet website which has advice on making your device easier to use if you have a disability.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs

Some of the PDFs included on this website are not accessible because:

  • they are not machine readable which fails WCAG 2.0 A 1.1.1
  • they do not include a title which fails WCAG 2.0 A 2.4.2
  • they do not include headings or tags which fails WCAG 2.0 A 1.3.1
  • they do not specify a default language which fails WCAG 2.0 A 3.1.1
  • on some pages the text colour does not contrast sufficiently with the background colour which fails WCAG 2.0 A 1.4.3

Although some of these PDFs were published before 2018 and are mentioned in the ‘content is not within the scope of the accessibility regulations’ section, there are some newer documents which this exemption is not applicable to. We are continually reviewing these PDFs and fixing these issues.

Forms

The purpose of fields on forms included on this website are not identified programmatically because they do not include an auto complete attribute this fails WCAG 2.1 AA 1.3.5.

On our safe place scheme page, the form control for the post code look up does not include a label, this fails WCAG 2.0 A 1.3.1.

On some of our forms there are check boxes with the same name attribute as other parts of the form which are not contained in the same field set, this fails WCAG 2.0 A 1.3.1.

Links

On a small number of our pages, links in the breadcrumb text are only distinguished from the rest of the text by the colour used this fails WCAG 2.0 A 1.4.1.

On our TSAB Complaints Policy and Procedure page, there are two anchor links that are not formatted correctly and have duplicate IDs, this fails WCAG 2.0 A 2.4.1. 

On a small number of pages, there are links next to each other that point to the same place and should be combined, this fails WCAG 2.0 A 1.1.1.

On some pages, the same link text is used for different destinations this fails WCAG 2.0 A 2.4.4.

Videos

On our safe place scheme page, there is a video embedded and the frame does not have a title, this fails WCAG 2.0 A 2.4.1.

Other

The carousel on the homepage contains interactive controls that are nested and therefore will not be announced by screen readers this fails WCAG 2.1 A 4.1.2.

Breadcrumb links and call to action button lists are not far enough apart from other interactive components, which fails WCAG 2.2 AA 2.5.8.

Content is not within the scope of the accessibility regulations

PDFs

Some older PDFs and Microsoft Word documents do not meet accessibility standards.

Issues they have, include the following:

  • they are not machine readable which fails WCAG 2.0 A 1.1.1
  • they do not include a title which fails WCAG 2.0 A 2.4.2
  • they do not include headings or tags which fails WCAG 2.0 A 1.3.1
  • they do not specify a default language which fails WCAG 2.0 A 3.1.1
  • on some pages the text colour does not contrast sufficiently with the background colour which fails WCAG 2.0 A 1.4.3

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

What we’re doing to improve accessibility

We are currently working across our services to ensure all content produced for the website is in an accessible format. We plan to regularly review our accessibility through user testing for new content and online services as well and manual testing using NVDA and diagnostic software such as Wave, Axe and Silktide to ensure compliance of WCAG 2.2 AA standards and AAA where possible.

Preparation of this accessibility statement

This statement was prepared on 1 October 2020. It was last updated on 19 September 2024.

This website is tested regularly using diagnostic software called Silktide. Manual testing is also carried out on a regular basis for new content. Testing is carried out by our Teeswide Safeguarding Adults Board team and our Digital and Website Development Team.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected]

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille email [email protected] or phone 01642 527263.

We’ll consider your request and get back to you as soon as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).