Safeguarding All (Adults & Children) E-Learning | Teeswide Safeguarding Adults Board

The Adults & Children Safeguarding Partner Organisations across Hartlepool, Middlesbrough, Redcar and Cleveland and Stockton-on-Tees actively support the ‘Think Family’ approach and are committed to the continuous learning and development of all staff and volunteers working with vulnerable people: adults, children, young people and families.

Through this site you will be able to view, select and be given immediate access to a range of e-learning opportunities.

Important information for all users:

Please choose from the options below to create an account, login to your account or to change your password. Do not use the My Account/Login option at the top of this page as this is for TSAB training events/courses only.
When creating a new account you will receive an email from [email protected] to verify your details. At this stage you will be prompted to create a password for your account. It is important that you do this, as your account will not be activated until this is complete. Please keep an eye in your junk/spam email folders in case it is directed there. The link will only be valid for a period of time, so please action this as soon as you are able.

To create an account you will need to complete a short form with your details. Where options are selected from a drop down list please review all of the options before selecting the most appropriate option. If there isn’t an option that covers your job role please contact us.

Registrations are done by area. Please choose the link for the area where you predominantly work or are based. If you cover more than one area within Tees please choose the Multi Area option.

You will receive an email asking you to verify your account. When prompted to do so please enter the email address and password that you used when creating the account. You will then be directed to the home page where you can start to enrol for learning. You will need to choose the Browse Courses option to view the list of courses available.

The recommended Browsers for accessing the e-learning are Chromium Edge or Google Chrome. Other Browsers may prevent pages from loading correctly.

If your organisation is already using LMS for their own training you may not be able to self-register. In this case please contact us and we can help you to set up your account.

Once you have created a user account you can login here: Log in to my Account

** Please remember that old Me-Learning user login details are no longer valid. All users need to register on the new system that came into effect as from 1st April 2024. If you have not done this yet please see the first option above **

There is a link to reset your password on the Me-Learning login page: Log in to my Account

Enter your email address and choose the Forgot Password option
Complete the form with the email address as it appears on your account – this is case sensitive. Then choose the ‘Send reset code’ option
The following screen will then ask you to enter a verification code which will have been sent to you via email. This will come from [email protected] – please keep an eye on your spam folder in case it is directed there
Once you enter the code you will then be able to reset the password on the account and login.

If for any reason this does not work please contact us and we can generate a password reset for you:

You will receive an email containing a verification code. This will come from [email protected] – please keep an eye on your spam folder in case it is directed there.
Go to the Me-Learning login page: Log in to my Account
Enter your email address (case sensitive) and choose the Forgot Password option
Tick the box to say that you already have a verification code and then choose ‘Next Step’
You can then reset your password and login.

You can view a list of e-learning courses here: Course Directory (pdf)

All courses are free of charge for staff and volunteers working within the Tees area in Statutory, Voluntary or Not for Profit Organisations. Please note that Commissioned Care Providers, Nurseries, Academies and Independent Schools are not considered as Private / For Profit organisations and can access the e-learning free of charge.

Course times vary, but take between 30 minutes and 2.45 hours to complete with a short test at the end. If you have passed then you will be able to print a certificate of completion.

You do not have to complete the training all at once, you can dip in and out of the module, at work or at home and the system will monitor your progress.

Once you start your e-learning course we request that you aim to complete it within 4 weeks. Therefore we recommend that you only request one course at a time.

If you have any queries please use the following contact details:

Queries relating to Childrens Courses: [email protected]

Queries relating to Adults courses: [email protected]